All You Need to Know About Employee Assistance Programs – Part 1

All You Need to Know About Employee Assistance Programs – Part 1

Corporate wellness trends are evolving rapidly. And modernizing it with the support of advanced wellness technology will make it easier for the employees to cope up with the changes smoothly and swiftly. To support employees cope up with their pressures, businesses are implementing Employee Assistance Programs.

What are EAPs or Employee Assistance Programs?

Simply put, Employee Assistance Programs or EAPs are corporate initiatives that help employees overcome the pressures they are facing. There is enough evidence showing that poor employee wellbeing can impact workplace productivity and business growth. And so, companies are looking forward to supporting their workforce with Employee Assistance Programs to ensure proper workplace engagement and performance at the workplace.

EAPs usually include consultation and counseling events where employees can discuss their concerns. The professionals will then analyze all the factors and offer the right guidance to overcome their issues. While this personalized support does improve employee wellbeing, morale, and emotions, it also boosts workplace engagement in the long run.

The most common employee assistance forms may include –

  • Mental health issues
  • Personal relationships
  • Help with elder and child care
  • Help with addictions and substance abuse
  • Help with financial health
  • Boosting work performance

Why Choose EAPs for Workplace Wellbeing?

Employees lay the core foundation to the success of any company, and ensuring their wellbeing reflects better workplace wellbeing. And so, employers must go the extra mile to plan the ideal EAPs to ensure employee wellbeing.

  • According to a 2018 SHRM study, almost 78% of employers were offering EAPs at their workplace.
  • EAPA revealed that almost 95% of organizations that employed more than 5000 workers had implemented an EAP at their company.
  • Roughly, almost 54% of employees in the USA had access to employer-sponsored EAPs.

Here are a few key features that must be considered while planning your workplace EAP.

Accessibility – The EAPs must be easily accessible to the entire workforce. The EAP must be accessible online through a wellness platform or app where employees can log in and access their wellbeing resources, participate in challenges, track progress, and carry out other program activities.

Availability – The program must be available to the employees and their dependents at any time of the day. With a 24 x 7 availability of the EAP and easy online wellness platform access, employees can engage in the program activities at any time as per their convenience and needs. The program must be available for the entire workforce irrespective of working levels or grades and their family members or dependents to boost employee engagement. Employees must be able to send out text messages, emails, or notifications at any time to get the needed support or help.

Confidentiality – Privacy and confidentiality are the key reasons why many employees do not participate in corporate wellness programs or EAPs. They fear the private information of their health and wellbeing may be used against them at the workplace. Ensuring the privacy and security of employee data is a crucial employee engagement strategy. The data security measures must be strict enough to ensure no breach in employee data. The needed outcomes shall be collected as aggregate data or anonymously.

Benefits of EAPs

Employee Assistance Programs have become very popular because of the many benefits they offer to the employees and organizations. Here are some stats proving the efficiency of a well-planned EAP.

  • 45% improvement in employee work-life balance
  • 62% reduced employee absenteeism
  • 66% higher productivity for employees with physical health issues.
  • 73% higher productivity for employees with mental health issues.
  • 86% of employees stated EAPs had a positive impact on their overall wellbeing

Increases Employee Productivity

Poor health and wellbeing, along with other distractions in personal or professional lives, can impact employee productivity. They lose focus and motivation that hinders their performance and creativity. Employers can improve their employee productivity by implementing EAPs at their workplace. Through these programs, employers can help their workforce address their life challenges and conflicts, boosting wellbeing and focusing on their jobs.

Creates Healthy Workplace Culture

A workplace where employees are stressed and have conflicts will harm the environment and productivity. Employees may also leave such negative workplace environments, affecting turnover rates. Studies show employees who work at organizations with a peaceful and positive workplace culture tend to be more loyal, productive, and focused. Employee Assistance Programs can help in building a positive workplace culture. Through the EAPs, employers can address employee challenges and reduce stress, improving focus, interaction, and engagement, creating a healthy workplace culture.

Reduces Absenteeism Rates

Poor employee wellbeing or lack of interest at the workplace can increase absenteeism rates. When employees feel less valued, are stressed most of the time, or fall sick frequently, they may skip work. Higher absenteeism rates will impact productivity and engagement. Employee Assistance Programs can help employees discuss their issues and seek guidance to address their concerns. By helping your employees overcome their concerns, employers can reduce absenteeism rates and make your company a better place to work.

Boost Employee Morale

When employees feel valued and appreciated at their workplace, they tend to put in more effort to do even better. However, if their confidence and morale are low, it will impact their quality of work and life. EAPs can help employees have a better understanding of their roles and expectations, simplifying most issues. Better understanding and clarity through the EAP counseling and consultation can boost employee morale and confidence, improving productivity.

Implementing an effective Employee Assistance Program takes a lot of time. As employees are your organization’s assets, taking measures to improve their health and wellbeing is vital. A well-designed Employee Assistance Program addresses holistic wellbeing concerns, thus boosting morale, productivity, and workplace wellbeing.